If you have any questions or queries please view the frequently asked questions below.
Adria Hotel guarantees that you will receive the best possible rate for your desired stay by booking directly through our website. Discounts are offered for stays of 3 or more nights, and an additional 5% loyalty discount is available for returning guests. Please note that promotions and discounts are only applicable to direct bookings, and can therefore not be applied to reservations made via online travel agencies. In the unlikely event that a better price is advertised elsewhere, please do not hesitate to contact us and we will match it, once verified.
Reception is open between the hours of 07:00 a.m. and 02:00 a.m. We kindly request that any guests wishing to check-in or check-out outside of these hours please contact us in advance or view our arrival and departure information here.
Whilst reception is only open until 02:00 a.m., your keycard will grant you 24-hour access to the hotel allowing you to enter and exit at your convenience.
Guests are welcome to store luggage at the hotel free of charge on their day of arrival or departure. Overnight storage is available and is charged at £10 per day for large suitcases, and £5 per day for smaller/cabin-sized cases. Any guest wishing to store luggage for a longer period of time must request this in advance due to limited storage capacity.
Adria Hotel will endeavour to meet any additional requirements you may have (room preference, hypo-allergenic bedding, provision of a cot, etc…), however these cannot always be guaranteed at short notice. As such, we advise that any extras be requested at the time of booking, or at the very latest 48 hours prior to arrival.
Unfortunately, we do not offer any accessible bedrooms at present, and guide dogs are not permitted. Guests with mobility issues should note that we do not have an elevator and all rooms are accessible via stairs. However, rooms are available on ground and lower ground floors – these are accessible by fewer stairs. Please do not hesitate to contact us to make any necessary arrangements.
A housekeeping service is provided daily between the hours of 09:00 to 14:00. Please note that this service is unavailable outside of the aforementioned hours. Should guests prefer not to have their room serviced, they are requested to hang the ‘Do Not Disturb/Clean’ sign on their door. Guests not requiring housekeeping are still welcome to clean towels and additional amenities from reception.
- Unlimited free Wi-Fi
- Printing and fax services free of charge
- Bilingual staff (French, Spanish, Croatian)
- Water and soft drinks available to buy at reception
- First aid kit available at reception
- Ironing equipment can be borrowed from reception
On-street parking is available on Glenthorne Road (Zone A) and surrounding roads (Zones A & K).
Parking rates correct on the July 2017. Please check to avoid disappointment.
- Parking in Zone A is priced at £1.40 per ½ hour, with a maximum of 2 hours per pay and display ticket; these restrictions apply Monday to Saturday between the hours of 08:30 and 18:30.
- Parking in Zone K is priced at £1.10 per ½ hour, with no time restrictions per pay and display ticket; these restrictions apply Monday to Friday between the hours of 09:00 and 17:00.
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Contact us by phone 020 8742 6674, or e-mail email@example.com as soon as possible. Please provide your room number, check-out date, name and booking reference number and we will be in touch as soon as possible.